Customer Reviews

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R
Rachel
Good Customer Service

I purchased a new Thermo Lid for my ice bath as my previous one had burst. When received, the new lid was too small for my bath - it didn’t fit airtight. When notifying Lumi Therapy of my issue, they contacted me straight away. I spoke to Karen who couldn’t have been more helpful and sent me a new lid free of charge without hesitation. Brilliant customer service.